VACANCY ID – 06082024 | 29 July 2024
Vacancy Advert Customer Care
Duties:
– Manage large amounts of incoming phone calls
– Generate sales leads
– Identify and assess customers’ needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Provide accurate, valid and complete information by using the right methods/tools
– Meet personal/customer service team sales targets and call handling quotas
– Keep records of customer interactions, process customer accounts and file documents
– Follow communication procedures, guidelines and policies
29 July 2024 at 11:00 AM